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There are a number of facilities provided to support you while you are here.

The College’s buildings and grounds are managed by our professional Estates team. More information, including how to raise an online maintenance request, is included below.

The College takes Health & Safety very seriously. Our Health & Safety Policy requires that all accidents and near-miss accidents are recorded, helping us to prevent further accidents or potential accidents in the future. If you experience an accident, near-miss accident or encounter a potential hazard, please inform us by filling out the form in the Accidents and Near-Miss Accidents section below.

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Buildings and Maintenance

Our professional Estates team manage a diverse portfolio of Victorian and modern buildings, and our grounds and gardens.

There are occasions where maintenance may be required. If you are a member of College and wish to request maintenance, please do so via our online maintenance request form.

It is important that all maintenance requests are recorded in the maintenance request system. This allows the team to ensure that all requests are logged, actioned quickly and monitored. The system also provides the team with maintenance data which they can review, and use to improve service and how preventative maintenance is managed.

If there is an emergency the College Lodge (01865 274900) should be notified in the first instance, and an online request completed afterwards.

Accidents and Near-Miss Accidents

We hope that all of our students and staff will stay safe during their time at St Hugh’s, but we realise that accidents can sometimes happen.

The College’s Health and Safety Policy requires that all accidents and near-miss accidents are recorded. This enables us to ensure that accidents are prevented in the future, and we would therefore encourage all students and staff of St Hugh’s to fill out the form below to report any accidents or near-misses.

The Health and Safety Executive defines an accident as “an event that results in injury or ill health” and a near-miss as “an event not causing harm, but [which] has the potential to cause injury or ill health”.

Please do let us know if you notice anything in and around College which you think might lead to an accident if left unchecked, or if you experience an accident.

Any urgent concerns may be directed to Paul Blake, Building Maintenance Manager, at


St Hugh’s is known as the ‘island site’ due to our beautiful gardens and sense of space. You can learn more about our gardens and the team who manage them here.